Good practices for ensuring data protection and privacy in Social Protection Systems – the case of Indonesia


The digital revolution and connected digital transformation processes can bring benefits to social protection systems. But with development in digital and data-driven technologies, the topic of data privacy and protection has become increasingly important in recent years. This is particularly challenging for low and middle-income countries, where social protection practitioners may face specific challenges in complying with national, regional and international data protection and privacy standards and thus require appropriate support to do so.

In these countries, social protection programmes usually target vulnerable populations via non-contributory ‘social assistance’. The soon-to-be published Implementation Guideline seeks to support social protection practitioners in low- and middle-income countries working principally (but not exclusively) via non-contributory schemes, while facing country-specific challenges in complying with regional and international data protection and privacy standards and, as applicable, national legal frameworks.

This webinar intended to showcase some good international practices and the principles of data protection in the context of social protection and will gave a sneak preview for the new Implementation Guideline to implement and ensure data protection and privacy in social protection systems. To illustrate the way towards data privacy and protection in social protection, as well as the specific questions, opportunities and challenges that can arise, we will discuss the country case of Indonesia.

The government of Indonesia has yet to pass a comprehensive national law that specifically regulates the right to privacy and ensure the protection of personal data. President Joko Widodo has signed the Personal Data Protection (PDB) Bill that specifically regulate a wide range of matters, from types of personal data, stakeholders’ rights and obligations, processing and transferring personal data, data protection officer appointments, dispute resolutions and even administrative and criminal sanctions. The Bill is currently being discussed at length in the Indonesian House of Representatives.

This webinar discussed with international experts and stakeholder(s) from Indonesia on (1) the importance of the right to privacy and protection of personal data particularly for some of the most vulnerable population i.e. the beneficiaries of social protection programmes and services, and (2) the application of the practical Implementation Guideline into Indonesian contexts: the strengths and opportunities, as well as the challenges and inherent risks.

Ben Wagner, Enabling Digital
Jacqueline Stein-Kaempfe, Data Protection Specialist, UNICEF
Maliki, Director of Poverty Alleviation and Community Empowerment BAPPENAS Indonesia
Andre Rahadian and Mika Isac Kriyasa, Dentons HPRP, Indonesia
Subianto, Chief Digital and Technology Officer PricewaterhouseCoopers, Indonesia

Moderator: Valentina Barca, Social Protection Expert

Data Protection for Social Protection: Key Issues for Low- and Middle-Income Countries

SPIAC-B, Implementation Guide – Good Practices for Ensuring Data Protection and Privacy in Social Protection System 

This was the eighth session of the ASPects Practice Exchange on Adaptive Social Protection Webinar Series and within this framework is particularly related to the Building Block “Data and Information Systems” of the WB’s Adaptive Social Protection framework. These webinars are dedicated to bringing together practitioners, leading experts, and policy makers to share and exchange perspectives on Adaptive Social Protection (ASP). Each webinar within the series will focus on specific practically relevant aspects of one related ASP Building Block (Institutional arrangements and partnerships - Programs - Data and information - Finance). The series, organised by the GIZ Global Program Social Protection Innovation and Learning (SPIL) on behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ) in cooperation with and other partners, aims at informing the global public policy dialogue on building back better systems and better preparedness for future shocks.