Governance of social protection systems: a learning journey

The two-year project “Achieving SDGs and ending poverty through Universal Social Protection”, will end on 30 June 2021. Focusing on strengthening the governance of social security schemes, the project is contributing to higher coverage for 500,000 people in Pakistan and Cambodia, through better coordination, improved data management, and stronger enforcement of social security laws.

The achievements of the project include the development of learning modules on three topics of core importance to social protection governance: Information and Communication Technologies (ICT) & Data, Compliance, and Coordination. The International Labour Organization (ILO), the United Nations Department of Economic and Social Affairs (UN DESA), the International Social Security Association (ISSA), and Development Pathways invite you to a experts' meeting to present the governance modules and bring together technical experts and policy makers in social protection governance to discuss the key elements required for effective decision-making.

Experts’ meeting “Governance of social protection systems: a learning journey”

In order to better support policy makers in their capacity to take strategic decisions in the field of social protection, the project has tried to identify and clarify, in a pragmatic and concrete way, the key drivers of different operational components inherent to all systems, starting with three core topics:

  • Information and Communication Technologies & Data management
  • Compliance & Accountability
  • Coordination

These three topics are also the focus of the project on strengthening social protection systems in Pakistan and Cambodia.

In order to deepen this learning journey rooted in reality but driven by the ideal of social protection for all, the project has proceeded in two phases by developing successively:

  • A global research, including analysis and case studies, notably in Argentina, Kenya, Mauritius and Fiji, and a specific paper on the Chinese model,
  • Three learning modules bringing together this information in a synthetic form, with a view to the further development of a training programme, notably with the ILO's International Training Centre in Turin (ITC/ILO).

In order to present the main aspects of this work and to discuss it with specialists, practitioners and decision-makers in the South, the project is organising a 100 minutes "experts' meeting" webinar.


ICT & Data

  • Rodrigo Assumpcao, Social Protection Management Information Systems Expert, ILO
  • Valentina Barca, Independent Social Protection Expert
  • Jie Yu Koh, Social Protection Programme Manager, ILO Cambodia
  • Raul Ruggia-Frick, Director, Social Security Development Branch, ISSA


  • Kroum Markov, Social Protection Policy Specialist, ILO
  • Dianne Dunkerley, Executive Manager, Grants Administration, South African Social Security Agency
  • Nazar Ali, General Secretary, Employers' Federation of Pakistan
  • Patience Matandiko, Social Protection Project Coordinator, ILO Zambia


  • Shea McClanadan, Senior Social Policy Specialist, Development Pathways
  • Veronika Wodsak, Social Protection Policy Specialist, ILO
  • Kagisanyo Kelobang, Social Protection Technical Advisor, ILO Zambia
  • Alia Shahid, Joint Secretary, Ministry of Overseas Pakistanis and Human Resource Development