2024
Langue
Anglais

From promise to practice: A cross-institutional analysis of design trends, enablers and challenges in blockchain-enabled cash and voucher delivery

This research paper provides a cross-institutional analysis of design trends, enablers, and challenges in blockchain-enabled cash and voucher delivery in humanitarian programs. The study examines six pilot projects led by three prominent international NGOs across four countries to identify obstacles to innovation, adoption, and scalability that may arise in this context. Throughout the discussion, this study highlights the frictions related to variables such as context, agency, and participation. A framework for analysis, focused on four key variables: process, people, program and product, is proposed to provide a basis for comparative analysis, and eventually, a series of propositions for interested stakeholders. The study concludes that blockchain technology has the potential to address cost and time inefficiencies in cash and voucher assistance, but success of implementation is highly dependent on design, context, and stakeholder engagement. The paper recommends continued research in this area to further validate findings and expand the use of blockchain technology in humanitarian and development programs. It also emphasizes the significance of integrating these variables into novel approaches to uphold ethical and professional standards in humanitarian work.