This report explores the measures put in place by 35 European countries to improve the transparency of their social protection systems, focusing on the period January 2017 - April 2022. It shows the significant progress being made in the provision of digitalised, high-quality and easily accessible general and personalised information, partly accelerated by the Covid-19 crisis. In addition, the report explains that countries have simplified the rules, digitalised application procedures and streamlined administrative structures, with a view to ensuring a better flow of information.