Ethiopia Digital Technologies in Education, Health, and Social Protection

Technology has the potential to serve as a powerful tool and delivery catalyst that policy makers can leverage to help provide quality of services in education, health and social protection and jobs in a more efficient and effective manner. As the COVID-19 experience has shown, digital delivery of education has shifted from a nice-to-have to a must-have; it can expand access to education to more students, improve the quality of teaching and learning and strengthen the resilience of education delivery. It can provide timely data to analyze efficient use of health care resources, map evolution of epidemics and the national responses (i.e., vaccination), etc. In social protection and jobs (SPJ), technology also plays a critical role in building robust national systems for service delivery, such as social registry, management information system and digital payment platforms facilitate for an efficient use of scarce resources to reach the poorest and most vulnerable populations. The overall objective of this study is to provide government and other stakeholders with relevant practical knowledge on best practices in expanding use of digital technologies for education, health, and social protection in Ethiopia.