This year has brought to the fore how countries with more well-established social protection systems were better able to respond rapidly and more effectively to the impacts of the pandemic. Whether through digital payments, integrated beneficiary registries, increased coordination, or grievance redressal mechanisms, we have seen countries adopt innovative approaches to deal with the increased demand for social protection among the newly poor.

This global webinar will discuss the importance of delivery systems, the innovative approaches in the context of COVID-19 and look at how they can be systematised in the long run.