A solid and efficient use of data and technological innovation are crucial to improve the efficiency of social security institutions, especially nowadays, in an always increasingly digitalized world. In such context, this course is designed to develop and improve the skills of social protection experts and practitioners in the implementation, reform and governance of digital transformation of their institutions. The principal aim will be to impart the skills required to analyse the current system of their institutions and find practical solutions to improve it through the creation and application of digital solutions and mechanisms.

This course is targeted at social protection experts, practitioners, managers and executives from social protection institutions, ministries, international organizations, social partners and civil society who are tasked with the digitalisation and in the management of the information system of the institutions they are working for. Participants from ISSA member institutions will benefit from a special course fee.