Dr. Timo Weishaupt analyses the various experiences and looks more specifically at the recent trends and challenges in this area. Indeed, in an effort to respond to changing labour market conditions, many public employment services undertook a restructuring of the operations, taking advantage of new technologies, empirical evidence and policy perspectives in order to enhance their performance. In this regard, the social partners play a key role with a view to better accompanying the current transformations and making sure that public employment services, full components of any labour administration, achieve a better coherence when implementing employment policies. The hope is that this paper would inspire further reflection on this subject and would be helpful for government, workers and employers as well as academics and researchers.