Making access to social protection for workers and the self-employed more transparent through information and simplification: an analysis of policies in 35 countries

This report explores the measures put in place by 35 European countries to improve the transparency of their social protection systems, focusing on the period January 2017 - April 2022. It shows the significant progress being made in the provision of digitalised, high-quality and easily accessible general and personalised information, partly accelerated by the Covid-19 crisis. In addition, the report explains that countries have simplified the rules, digitalised application procedures and streamlined administrative structures, with a view to ensuring a better flow of information.