Human-Centered Design (HCD) Toolkit for Nutrition-Sensitive Social Protection

GAIN's Human-Centered Design (HCD) Toolkit for Nutrition-Sensitive Social Protection offers governments and other social protection system actors a consolidated set of resources to support effective adoption and mainstreaming of HCD in nutrition-sensitive social protection systems. The Toolkit can be used in design processes to overcome the traditional obstacles that actors face in engaging beneficiaries, enabling more meaningful and productive integration of their perspectives in social protection design processes. The Toolkit offers administrators complete, context-adaptable guidance for integrating HCD into their design processes in the form of three complementary resources:

  1. An HCD ‘Toolbox’ consisting of 21 distinct, customisable tools spread across four process phases: Plan, Listen, Ideate and Test
  2. A selection of pre-defined design ‘Journeys,’ based on the users’ unique objectives, that provide a blueprint for designing their HCD process and selecting the tools relevant for their context
  3. A comprehensive Facilitator Manual and Context Adaptability Guide that offers detailed insight on HCD process implementation and guidance for tailoring the tools to meet users’ specific need

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