COVID-19: Public employment services and labour market policy responses

The COVID-19 pandemic has severely disrupted economies and labour markets in all world regions. International empirical evidence shows that employment services are one of the most cost-effective active labour market interventions aimed at facilitating labour market transitions for workers and enterprises. Since the global economic and financial downturn of 2008–09, public employment services (PES) have become an important point of access for jobseekers, workers and employers to a range of passive and active labour market support mechanisms. In the current crisis, PES operations have been of critical importance in assisting workers and employers dealing with redundancies, furloughs or reduced work schedules.