The case of e-INAS in Mozambique: Development of management information system for social protection

Since 2012, the ILO supported the conceptualization, design, development and roll-out of the Management Information System (MIS) for basic (non-contributory) social protection programmes implemented by National Institute of Social Action (INAS), the so called "e-INAS". This document describes and capitalizes the whole process of building such a complex, key component of a functioning social protection system and highlights the importance of taking advantage of national capacities and using a training approach to enhance ownership and ensure sustainability.