Webinar Presentation - Creating the Digital Social Assistance System in Turkey: Integrated Social Assistance Information System (ISAS)

Slide presentation of the webinar held on 18 May 2022.

The third session of the dialogue series discussed the experience of the Republic of Turkey building the Integrated Social Assistance System (ISAS). Through the development of ISAS, Turkey standardized, integrated, and converted its previously paper-based social assistance procedures into an electronic system. This harmonized digital platform handles application/registration, eligibility determination, payments, and M&E for all social assistance programmes. It therefore performs a Social Registry function and an Integrated Beneficiary Registry function, while also supporting further operations along the delivery chain. Leveraging the national ID system, the ISAS integrates data from 28 different public institutions and provides 120 web-based services in one easily accessible digital platform.