Financial & Digital Inclusion for People on the Move

Time: 09:00-10:30 UTC+2

Location: face-to-face at the CICG in Geneva

This hybrid panel session at HNPW, highlights practical experiences and viewpoints from displaced people/ on the move and their need for financial inclusion, private sector and humanitarian organisations from Colombia/ Venezuela, Ukraine, Romania, NW Syria.. As socio economic instability, conflict and the climate crisis are displacing millions of people around the world, forced to travel and cross borders in search of safety, stability, prosperity and hope. Cash and Voucher Assistance (CVA) is an enabler that opens closed doors and brings new opportunities for financial and digital literacy to those most vulnerable as well as improving access to financial services as one of the main pillars of a sustainable economic future beyond survival.

Objectives of the session:
• Learn about the financial inclusion experience of those that had to leave their homes in search of safety and economic stability.
• See how people on the move secure their access to financial services, what barriers they overcame, what challenges they faced.
• Talk to the private sector, to those financial service providers (FSP), that engage with people on the move as their clients to also understand the policy environment, their constraints and their efforts to provide suitable services to their new clients.


Dilsia Del Valle Jimenez, Venezuela, Savings Group participant, “VENCOL”

Ruaa Alkhudar, Early Recovery and Livelihoods Advisor, Syria Crisis Response

Sofia Cárdenas, ASOBANKARIA Financial Inclusion Leader/ Economist and Local Development Specialist, Colombia

Nataliia Cholan, LMMS Specialist, Ukrainian Refugee Response

Lorena Mihăilescu, Marketing and Communications Specialist at Smith & Smith FSP, Romania


Isidro Navarro, Senior Technical Advisor for CVA & Market Based Programming, responsible for Latin America/ Carribean and Middle East/ Eastern Europe

Dr. Kathryn Taetzsch, Snr global Director Humanitarian/ Development Capacity/ Capabilities