By Anita Mittal (GIZ), Veronika Wodsak (ILO), Rodrigo Ortiz d'Avila Assumpçao (ILO) and Ines Rodriguez Caillava (WB) How can social protection systems effectively identify and support those in need? The answer involves a complex interplay of different programmes, delivery mechanisms and information systems. As countries transition away from manual processes and paper-based records, they have never been closer to achieving this interplay than they are today. Increasing digitalisation is rapidly enabling countries and programme administrators to enhance coverage, efficiency and achieve economies of scale.
Uncoordinated digitalisation carries many risks However, uncoordinated digitalisation can present a new hurdle, due to lack of seamless communication among the...
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