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Ground Truth Solutions is an international non-governmental organisation that provides the humanitarian sector with tools to systematically listen, learn, and act on the views of affected people. 

Their goal is to make the perceptions of affected people the touchstone and driver of humanitarian effectiveness. We offer practical tools to discover whether humanitarian services are relevant and fair, if affected populations trust aid agencies, and whether they feel empowered. Their surveys of field staff and local partner organisations provide additional insight.

The result is that:

  • Humanitarian programmes are more responsive and effective
  • Affected people are empowered to express their views and priorities
  • Agencies understand the perspective of affected people, as well as their field staff and local partner organisations
  • Donors receive a new measure of humanitarian performance to guide their policies and support