The objective of this group is to foster peer-exchange and collaboration among organizations implementing, funding, and researching digital innovations that can help economic inclusion programs increase efficiency and scale.
The Working Group focusses on innovations in (1) interacting with users (e.g., e-coaching through SMS, chatbots, and social media, UI/UX for low literacy users, building-in behavioral insights) and in (2) program optimization (e.g., digital MIS, data infrastructure and integration, predictive analytics, program quality, ethical use of data and research).
