Webinar Presentation - Single Window Services: Models, International Experiences and the Country Case of Brazil’s Cadastro Único

Slide presentation from the webinar held on 17 May 2018. This webinar officially launched the background study on Single Window Services (SWS) commisioned by the German Development Cooperation (Deutsche Gesellschaft für Internationale Zusammenarbeit, GIZ, on behalf of the German Federal Ministry of Economic Development Cooperation). It included a presentation of the key concepts of SWS, followed by an overview of the first country case on the Cadastro Único by representatives from Brazil’s Ministry of Social Development.

Cadastro Único is a single registry through which eligible citizens may access a wide range of social protection programmes and services implemented by various ministries and government agencies. While the Conditional Cash Transfer (CCT) programme Bolsa Familia is the main user of Cadastro Único, it is also used as the single-entry point for around 30 social programmes across multiple ministries. Details of design and implementation features and challenges were presented and discussed during the webinar session.