Voice and accountability in social protection

Lessons from social pensions in Africa

Strengthening voice and accountability – supporting older people to hold their governments to account, and strengthening government capacity to respond to their concerns – is critical for improving the coverage and design of rights-based social protection schemes and overcoming problems with implementation. 

Between 2015 and 2018, HelpAge International, with financial support from the German Federal Ministry for Economic Cooperation and Development, coordinated a project to strengthen voice and accountability in social protection schemes in Kenya, Mozambique, Uganda and Zanzibar. 

This report shares what we learnt from the project to support voice and accountability approaches in Africa and other low and middle income countries. We have based the report on a literature review, data collected by older people, peer exchange visits by project staff, and project monitoring reports.