Single Window Services for Social Protection

Summary of discussion during an international peer-to-peer learning workshop

Over recent years a number of developing countries and emerging economies in Africa, Asia and Latin America have shown increasing interest in introducing single window services (SWS) for social protection programmes. Indeed, many of them are already rolling out approaches nationwide or are piloting SWS in selected regions. In many cases, bilateral and multilateral development partners are being asked to support these pilots and initiatives. At the same time, governments are becoming increasingly keen to cooperate more closely with other countries and share their experiences in establishing and developing SWS approaches.