'Social accountability' is a citizen-centered approach to accountability in government services and schemes. It plays an important role in reducing error, fraud and corruption; ensuring that cash is delivered to recipients regularly, reliably and accessibly; improving policy design; and strengthening state-society relations. Social accountability refers to the steps that governments can take to improve the participation of recipients and broader civil society in accountability initiatives, and the steps that recipients and broader civil society can take to hold governments to account for the delivery of social protection. This is a three-part webinar series focused on social accountability in the delivery of social protection.

The first webinar happened on the 18th of January and it unpacked the concept of social accountability, explaining the approaches and principles involved and specific considerations needed for its application in the social protection sector.

Click here to see the presentation and here to check the webinar's recording!

The second webinar will explore different approaches to social accountability (such as grievance and complaint mechanisms and community committees) and the design principles which strengthen social accountability, sustainability and scale up, and inclusion and accessibility of social accountability mechanisms. Date: Thursday 1st March. Time: TBC 

The third webinar will consider the enabling environment for social accountability, that is the role of national legal frameworks and international conventions and instruments, the willingness and capacity of state actors to respond, and the role of information systems and technology. Date: Thursday 29th March. Time: TBC

Speakers from civil society, government and international specialists will present their perspectives and experiences of social accountability in social protection.   

You can register here for the next sessions!